The Company
Established in 1997, PSS provides facilities
management services to the UK construction
industry. Its customers includes many
PLCs and blue chip organisations.
The Challenge
PSS’s workforce is mainly site based. This
creates issues in managing employee arrival
and departure times. PSS needed
greater transparency for timesheet and
billing purposes. In addition employees
were wasting valuable time travelling to
PSS depots to collect company vehicles
before heading on to customer sites. PSS
wanted to allow staff to use vehicles for
travel to and from home but needed to
manage out of hours private use.
The Strategy
PSS decided to implement a tracking system
that would allow it to:
• Pay staff only for onsite working time
• Reduce fuel costs by allowing drivers to
travel direct from home to the worksite
• Ensure that company vehicles are not
being used for private mileage
• Improve timesheet reconciliation, billing
accuracy and dispute resolution
• Improve performance and punctuality
• Improve customer service
PSS evaluated a number of tracking suppliers
to help it meet these goals.
The Decision
SimplyTrak was chosen due to its understanding
of PSS’s business objectives and
willingness to help identify improvement
areas and achieve potential benefits. SimplyTrak’s
customer commitmentand nonaggressive
sales tactics stood out against
its competitors. | The Bottom Line
Today PSS has greater control over its
vehicle fleet and employees. The Simply‐
Trak system has enabled it to reduce its
fleet costs whilst providing vehicles for
employee to travel to and from site. Savings
have been made in fuel, maintenance,
lease fines and fixed penalties.
More accurate timesheet reconciliation
has led to substantial labour cost reductions.
All of this has contributed to an improved
customer experience.
Return on Investment
PSS calculated the costs of its investment
in software, hardware and personnel over
a 1 year period to quantify its return from
the SimplyTrek deployment. It identified
the following benefit areas.
• 10% reduction in fleet fuel costs
• Reduction in excess mileage and penalty
fines on leased vehicles
• Improved employee performance and
reliability
• Improved Customer Satisfaction due to
punctual employee arrival and departure
times
• Elimination of speeding fine liabilities |
